Terms of use

[DRAFT] This page needs legal and compliance review before publication. The old site published no terms of use, so this page is new and unverified.

About these terms

These terms apply to your use of charitytransfers.org. By using the site, you accept them. If you do not accept them, please do not use the site.

These terms cover the website only. Any service we provide to your organisation is governed by the separate agreement we enter into with you. [CONFIRM: wording, and the name of the client agreement this refers to]

Who we are

The site is operated by Audere Solutions Ltd, a company registered in England and Wales, company number 09181148, whose registered office is at 97 Jermyn Street, London, SW1Y 6JE. Audere is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 707835. Charitytransfers.org is its corporate social responsibility division. [CONFIRM: the operating entity for the rebuilt site]

Using the site

You may view, download and print pages from the site for your own use, and share them within your organisation, provided you do not alter them and you keep any notices of ownership intact.

You may not copy the site or its content for commercial purposes, republish it elsewhere, present it as your own, or use it in a way that damages the site, interferes with its security, or breaks the law. [CONFIRM: wording]

Ownership

The content of this site, including text, images, layout, code and the Audere and Charitytransfers.org names and logos, belongs to Audere Solutions Ltd or its licensors, and is protected by copyright and trade mark law. Nothing on the site grants you any right in that content beyond the permitted use described above. [CONFIRM: wording, and whether any third-party licensed material needs acknowledgement]

Information, not advice

The site is published for information. Nothing on it is a personal recommendation, an offer, or a quote, and nothing on it should be relied on as advice about foreign exchange, payments, hedging or any other financial matter.

Advice is given only under an agreement with your organisation, after we have understood your circumstances. If you want advice, please get in touch.

Illustrative figures

Any figure, calculator, worked example or case study on this site is illustrative. It is not a quote and not a promise of savings. Actual costs depend on currencies, amounts, providers and market conditions at the time a payment is made. [CONFIRM: wording, against the disclaimer used on the pricing page]

Client login

Only individuals who have an Audere Solutions Ltd account and are authorised to access their account statements online should proceed beyond this point. For the security of clients, any unauthorised attempt to access client statements will be monitored and may be subject to legal action. [CONFIRM: verbatim] [CONFIRM: the destination of the client login link on the rebuilt site]

Links to other websites

The site links to websites run by other organisations, including our payment providers, research partners and social media pages. We do not control those sites and we are not responsible for their content, their security or their privacy practices. A link is not an endorsement. [CONFIRM: wording]

Availability and liability

We try to keep the site available and accurate, but we do not guarantee that it will be uninterrupted, error free or free of viruses, and we may change or withdraw any part of it without notice.

To the extent permitted by law, we are not liable for any loss arising from use of, or reliance on, this site or its content. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited or excluded. [CONFIRM: wording]

Privacy and cookies

How we handle personal data is set out in our privacy notice. The cookies used on the site are described in our cookie notice.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Please check the page from time to time, as the version published here applies to your use of the site.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them or from your use of the site. [CONFIRM: governing law and jurisdiction wording]

Contact

Email info@charitytransfers.org or write to Audere Solutions Ltd, 97 Jermyn Street, London, SW1Y 6JE. Complaints about our service are handled under our complaints procedure.