Who regulates us, who executes your payments, and how client funds are held. Every statement on this page is quoted or held for sign-off. [CONFIRM Q9] [CONFIRM Q5]
In detail
[DRAFT] Not approved for publication. Every regulatory and safeguarding statement below is quoted or held pending compliance sign-off. No wording on this page may be paraphrased.
Regulation
Charitytransfers.org is the corporate social responsibility division of Audere Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority, Financial Services Register number 707835. Audere Solutions Ltd is registered in England and Wales, company number 09181148, registered office 97 Jermyn Street, London, SW1Y 6JE. [CONFIRM Q9]
Who executes your payments
[CONFIRM Q5: who executes payments, and the wording that may be used to describe them]
Where client funds are held
[CONFIRM Q5: who holds client money, and the safeguarding statement that may be displayed]
An independent benchmark
Rates are checked against an independent mid-market reference rate. [CONFIRM Q11: whether the benchmark administrator may be named]
Data protection
We process personal data under UK GDPR. Our privacy notice explains what we collect, why, and how long we keep it.
Complaints
If you are unhappy with our service, tell us. Our complaints procedure sets out how to raise a complaint and what happens next. [CONFIRM Q14]
Business continuity
[CONFIRM Q14: the business-continuity statement]
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